In the case of an emergency- If you are in pain you will be seen on the same day at the practice. If a dental emergency occurs outside of the practice hours we have arranged for patients to be treated via NHS direct on 0161 3372246 or NHS 111. If you have any suggestions or concerns about our practices- please contact Bernadette Wilkinson at the Sale practice.
At DCO Dental we take complaints very seriously. We realise that as well as compliments and positive reviews, we also need patients to feedback negative views and experiences to allow us to learn and grow.
We try to ensure that all our patients are pleased with their experience of our service and treatment. However, if you feel this is not the case, you can contact the person responsible for dealing with complaints - Mrs. Bernadette Wilkinson, our Practice Manager, either by telephoning the practice, or directly via email at: firstname.lastname@example.org.
Please rest assured you will be dealt with courteously and promptly so that the matter may resolved for you as quickly as possible. You can also request a copy of our complaints procedure, or raise any concerns or worries with any member of staff, who will be happy to try and help.